JAPAN TIME: Nov / 15 / 2019 08:14 PM (JST)

User Review


Swift,Reliabilty and Satisfaction is Our WatchwordMatel trading is a Japanese company that exports Japanese and Foreign used vehicles to all over the World.We export all types of Japanese,Eu and Scandinevian used vehicles to Jamaica,Cayamn island,Bahamas,Guayana,Kenya,Tanzania,Malawi,Angola,Nigeria,Mozambique,Zimbabwe,South Africa,Uk,Ireland,New Zealand.We deal on all the major Brands,such as toyota,nissan,honda,mitsuoka,mitsubishi,subaru,isuzu,suzuki,benz,bmw,volvo etc.Established in 1998,We have been serving our customers knowing that the only way they could come back to us is by attending to their needs once we recieve the others,making sure we supply them the best quality vehicles,ensuring the get the products in time. Ten years on,our goal remains the same....your satisfactions.And through the experience we gained over these years,we can proudly guanrante you satisfactions.

Total rating

Total Score4.3 530 reviews
Accuracy of Information4.3
Communication4.3
Time of Delivery4.3
Recommend this Seller?
YES
456
NO
74

Recent 6 months

Total Score
4.5 16 reviews
Accuracy of Information4.5
Communication4.5
Time of Delivery4.5
Recommend this Seller?

YES 14

/

NO 2

*The data is summarized from January 2011.

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74 reviews found

NO 2006 Honda Civic

Buyer:
LESOTHOVus****
Date:
Apr / 24 / 2018 (JST)
Accuracy of Information:
3.0
Communication:
2.0
Time of Delivery:
1.0
The car took for ever to get shipped. I had to follow up instead of the seller being proactive in communicating the challenges. The car took over two months to reach me

NO 2007 Mazda Premacy

Buyer:
KENYAInn****
Date:
Feb / 26 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
2.0
Time of Delivery:
3.0
The car had mechanical issues

NO 2010 Honda Civic

Buyer:
SAINT KITTS AND NEVISsel****
Date:
Feb / 18 / 2018 (JST)
Accuracy of Information:
2.0
Communication:
1.0
Time of Delivery:
2.0
Before I order this car I saw pictures of two keys. I then ask the seller if the car comes with two keys the seller said yes. After I received the documents via DHL no key was inside so I contacted the seller. The seller then said both keys will come with the car and only one came and the one that did not come controls the alarm the car came with and I can’t get it disarmed

NO 2001 Nissan Caravan

Buyer:
SAINT VINCENT AND THE GRENADINESart****
Date:
Feb / 16 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
Item was received but alot of stuff were not stated upfront Item was received,but there are few problems 1 a.c not working  2 massive hole on passenger side wheel arch corrosion  3 sliding door and passenger side front door not closing completely  5 unpack on the driver side  6 burst frame by the driver side door  The seller never highlighted upfront the faults and therefore I count the seller untrusted and misleading

NO 2002 Toyota Vitz

Buyer:
TANZANIA, UNITED REPUBLIC OFAno****
Date:
Dec / 11 / 2017 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
The key was broken and locks not working

NO 2010 Honda Freed

Buyer:
KENYAste****
Date:
Oct / 02 / 2017 (JST)
Accuracy of Information:
1.0
Communication:
2.0
Time of Delivery:
3.0
The car was in terrible mechanical condition which the seller deliberately hid from me. It was very noisy like a lorry and I have had to procure a new gear-box and other parts. Michael Osita you are a con, even after I expressed my fears after reading the reviews, you assured me that the condition was excellent. I feel cheated and wouldn't advise anyone to procure through Matel.TRADECARVIEW from all the negative feedback on Matel you need to take action of be seen to be part of the scheme.
Reply to comment:
Wow, Which car are you reffering to sir? If this unit is as you just described it, there is no way it'll pass inspection. anyway, your feedback is well apprecaited sorry for the troubles. regards osita

NO 2007 Volkswagen Golf Touran

Buyer:
BOTSWANAKwa****
Date:
Sep / 23 / 2017 (JST)
Accuracy of Information:
3.0
Communication:
3.0
Time of Delivery:
4.0
Worst ever!!! Spend more on repairs than what the vehicle cost and looks like new gearbox will be needed as it jerks when pulling away. The wiper control was broken and a new part had to be ordered from Germany at over $700. Do not tell me that the seller did not know thisese thoings because that is rubbish. TRADE CAR VIEW and SELLERS, PLEASE STOP SELLING JUNK LIKE THIS TO INNOCENT PERSONS.

NO 2002 Toyota Voltz

Buyer:
TANZANIA, UNITED REPUBLIC OFLwi****
Date:
Sep / 17 / 2017 (JST)
Accuracy of Information:
4.0
Communication:
1.0
Time of Delivery:
3.0
Customer service in terms of communication is extremely poor, not responsive and creates a lot of uncertainty to customers e.g. it took 5 days for the seller to respond to me of when my vehicle will be shipped. Not a good experience at all! Car itself – With exceptional of air condition defects, is car is in good condition.

NO 2008 Honda Accord

Buyer:
SAINT KITTS AND NEVISDes****
Date:
Sep / 02 / 2017 (JST)
Accuracy of Information:
2.0
Communication:
1.0
Time of Delivery:
4.0
i bought a car and when i got it it has rust on the left hand side by the back tirer and the left hand side in the front and customer service never mention this to me... i was very disappointed

NO 2010 Toyota Vitz

Buyer:
KENYAJ.N****
Date:
Aug / 25 / 2017 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
The car took 2 months to be shipped, the shipping schedule kept changing, there was no proper update and communication.