JAPAN TIME: Sep / 17 / 2019 06:04 PM (JST)

User Review


Exporting Professional with Great ExperienceGetting struggled with importing vehicles from Japan?We are here to help you!Auction Tokyo has a massive experience on exporting Japanese used cars to over 50 countries.We have professionally trained staffs to help you with:- finding the best car you want- inspection- shipping... and more.Looking for Vans? Trucks?Feel free to contact us. Those are our garden!

Total rating

Total Score4.5 113 reviews
Accuracy of Information4.4
Communication4.5
Time of Delivery4.5
Recommend this Seller?
YES
97
NO
16

Recent 6 months

Total Score
4.6 10 reviews
Accuracy of Information4.7
Communication4.6
Time of Delivery4.5
Recommend this Seller?

YES 8

/

NO 2

*The data is summarized from January 2011.

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16 reviews found

NO 1999 Toyota Dyna Truck

Buyer:
MALAWIchi****
Date:
Jan / 23 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
The sellers like Auction are not needed because they are killing our business by shipping the car of a very bad condition there by failing to sell it here.Please Tradecarview try to be panishing such kind of sellers please

NO 2008 Nissan Note

Buyer:
NORWAYMwa****
Date:
Jan / 03 / 2018 (JST)
Accuracy of Information:
3.0
Communication:
3.0
Time of Delivery:
5.0
The invoice was issued on a Friday and payment registered but the order had been cancelled and vehicle sold to another buyer! Found another car,another seller. Auction Tokyo refused to cancel the invoice! Had to look for a car on their stock. Got a car, paid, Pre-Shipment Inspection included. They did NOT take the car for inspection. Local Inspection cost $1000! The tires, extremely worn out had to be changed for $200! To their credit, they did reimburse the $200 Pre-Shipment Inspection fee.

NO 2000 BMW 3 Series

Buyer:
ZIMBABWECra****
Date:
Dec / 30 / 2017 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
Dear All I did not get this vehicle up until now can you please assist me track it in Durban

NO 2008 Toyota Passo

Buyer:
BAHAMASSue****
Date:
Nov / 23 / 2017 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
Everything was horrible will mevwe order again

NO 2005 Toyota Hiace Commuter

Buyer:
MALAWIMLO****
Date:
Feb / 25 / 2017 (JST)
Accuracy of Information:
1.0
Communication:
2.0
Time of Delivery:
5.0
The vehicle was advertiesd as 2005 model but the seller pretty well knew that that information was not correct. In fact the vehicle year of make was 2004 and that has made me to pay almost $2,000 more on Custom duty. I will never ever buy from this seller again.We trust that your clients should maintain integrity and honesty of the highest standard I am a very disappointed customer. Your prosterity will also be measured by your ability to discipline unhonest sellers like this one.
Reply to comment:
Dear Sir, we are really sorry to hear about your displeasure. We always put first registration in Japan for each of our cars. Sometimes there are few months difference between manufacturing and registration. Why you did not ask us the manufacture year if it was so important? We hope that you can give us opportunity to deal with you next time. Best Regards Auction Tokyo

NO 2007 Toyota Auris

Buyer:
NETHERLANDS ANTILLESwew****
Date:
Feb / 21 / 2017 (JST)
Accuracy of Information:
1.0
Communication:
5.0
Time of Delivery:
5.0
When the car came of the ship there was a horrible sound coming for under the hood from the car and when i went to see what it was.it was the alternator and when i just got home with the car the alternator breaks I was not told about it and the engine was dirty