JAPAN TIME: Nov / 12 / 2019 10:01 PM (JST)

User Review


BT CARS Team!Ranks among the trusted and competitive Car suppliers in Japan Markets and worldwide.Aside from our on-hand items on yard we are in a partnership with the local market and group of companies to meet your needs and demands. Our aim for business success is driven by our motivated staff and their commitment to provide services responsibly.We offer various kinds of units to meet your road transport desires.Our executive cars is good for your daily home to office rush. If you're more into outdoors we have our SUV's and pick up stocks ready for off-roads. We are also open for long term business partnership for our fellow dealers outside Japan who do used car business in their local areas.We assure honest and safety transactions by following Tradecarview terms and policies.Feel free to contact us! we greatly appreciate to assist your queries.

Total rating

Total Score4.1 83 reviews
Accuracy of Information4.4
Communication4.2
Time of Delivery3.7
Recommend this Seller?
YES
72
NO
11

Recent 6 months

Total Score
3.7 11 reviews
Accuracy of Information4.5
Communication3.5
Time of Delivery3.2
Recommend this Seller?

YES 8

/

NO 3

*The data is summarized from January 2011.

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72 reviews found

YES 2011 Ford Escape

Buyer:
KENYAAtl****
Date:
Apr / 02 / 2019 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
Great.
Reply to comment:
Thank you Atlas14 for your rates. Thank you for trusting us in this transaction. Looking forward doing business with you soon.BT CARS TEAM

YES 2014 Toyota Land Cruiser Prado

Buyer:
KENYAPTO****
Date:
Feb / 16 / 2019 (JST)
Accuracy of Information:
4.0
Communication:
3.0
Time of Delivery:
2.0
The car is okay and very enjoyable to drive. However, the car took too long to be shipped, reaching its destination port after more than 3 months. Also, the SD card was missing on arrival together with the spare key. I am not convinced that the items were sent and the seller was not cooperative to find a way forward.
Reply to comment:
Thank you very much for the rates PTO2013. Thank you for trusting us in transaction. Regarding the shipment of your car, we believe we were able to avail to the earliest available vessel we can have your car shipped, and we plainly explained it to you during the negotiations. Also, we believe that your shipment was on time, and everything was updated properly. We still look forward to doing business with you soon sir. BT CARS TEAM

YES 2011 Subaru Forester

Buyer:
KENYANc2****
Date:
Jan / 07 / 2019 (JST)
Accuracy of Information:
4.0
Communication:
4.0
Time of Delivery:
3.0
The car took about 10 weeks to be delivered . It was in great condition and other than the delay in shipment I would totally recommend BT cars.
Reply to comment:
Thank you for the rates Nc254. We enjoyed assisting you throughout the process. We are very grateful for the trust. We will make sure our shipping by the next time as not an issue. We look forward doing business with you in the future sir. - BT CARS TEAM

YES 2011 Mercedes-Benz E-Class

Buyer:
KENYAfra****
Date:
Jan / 02 / 2019 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
3.0
The car was excellent as indicated, i am pleased with it, however, it took 10 weeks for transport from Japan
Reply to comment:
It was a pleasure assisting you Francis. We are glad that you find the car excellent. We thank you for the trust. This will sure help us do our service better especially in the area of shipping. We still look forward doing business with you in the future. - BT CARS TEAM

YES 2005 Toyota Land Cruiser Prado

Buyer:
ZAMBIAdmb****
Date:
Oct / 28 / 2018 (JST)
Accuracy of Information:
5.0
Communication:
3.0
Time of Delivery:
2.0
communication and shipping arrangements have to be improved at all cost it is taking to long for the car to be shipped
Reply to comment:
Dear dmbala35349, Thank you very much to for your rates. We will surely take note to all of your concern as we continue exporting cars. Thank you for trusting us in this transaction. We still look forward closing deals with you in the future. BT Cars Team

YES 2012 Toyota Land Cruiser Prado

Buyer:
ZAMBIAKam****
Date:
Jul / 30 / 2018 (JST)
Accuracy of Information:
4.0
Communication:
4.0
Time of Delivery:
3.0
The vehicle was as advertised. The only problem i found with this unit is that there were no mats (Carpets) upon arrival at Dar es salaam. The other thing is that the Audio system is not working. CDs cant play
Reply to comment:
Dear Kampeni, Thank you so much for those rates. Thank you for trusting us in this process. It is sad to hear that the audio system of the car is not working because as per our team your car has successfully passed car info check and inspection. Regarding the mats, there was no information written in the add'l info. upon advertising but then again we thank you so much for patronizing our services and the products we sell. Looking forward doing business with you again Kampeni- BT Cars Team

YES 2012 Volkswagen Tiguan

Buyer:
GUYANAJes****
Date:
Jul / 10 / 2018 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
3.0
Started out a little disappointing since I didn't get my first choice because of mechanical issues but NEVERTHELESS, their service was great and there was always an agent on hand to answer any questions I had and they were always very helpful with any extra information I needed. I would definitely recommend their service and I'd definitely purchase from them again.I am very happy with my car!
Reply to comment:
Thank you for your ratings, this will help do more services to the extra mile. Thank you for trusting us in this transaction. And we hope to deal another unit with you in the near future. - BT Cars Team

YES 2012 Toyota FJ Cruiser

Buyer:
TANZANIA, UNITED REPUBLIC OFYas****
Date:
May / 26 / 2018 (JST)
Accuracy of Information:
4.0
Communication:
3.0
Time of Delivery:
5.0
BT Cars, You seem to be a reputable company but be aware that this transaction of someone whos not near the car or physicaly to inspect it you should try and be flexibal on whatever the buyer needs so that he or she can be satisfied otherwise its very difficult for some people to just take risk to buy somthing they dont see physicaly or get ther doubts answerd so that to be satisfied..But other wise your reputable company ill definetly buy a car again with you guys.
Reply to comment:
Dear Yasser2, Thank you so much for the rates you have given to us, this will help us improve our services. Thank you for imparting to us your insight as a customer. With all the risk that would incur upon having the unit we just want to thank you for trusting us and patronizing the products that we sell. We look forward doing business with you soon. Best regards, BT Cars Japan

YES 2007 Honda Crossroad

Buyer:
ZAMBIAcol****
Date:
May / 16 / 2018 (JST)
Accuracy of Information:
4.0
Communication:
5.0
Time of Delivery:
3.0
All in all it's a beautiful Car and keep up with the good job. Also please increase the invoice expiry period to at least 36 hours or 72 hours to avoid inconveniences.
Reply to comment:
Dear Sir Colmel, The pleasure was ours in helping you ship your car. With regard to the grace period of the invoice, we just wanted you to fully reserve the unit under your consignee name as soon as possible, as we sell on a first pay basis. But, we will try to address your suggestion to our sales head officer for consideration. Thank you very much! We look forward to doing business with you again in the future. -BT Cars Team

YES 2011 Mercedes-Benz M-Class

Buyer:
MOZAMBIQUEAna****
Date:
May / 11 / 2018 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
1.0
Reply to comment:
Dear Ana Coimbra, Thank you very much for the very wonderful review you gave us. Our sincerest apologies for the delay of the shipment, though. Nonetheless, it's also good to hear that you've received the unit in great condition. We are also looking forward to closing yet another successful transaction with you the soonest. Until then, have a good day! - BT Cars Japan