JAPAN TIME: Oct / 16 / 2019 04:50 AM (JST)

User Review


BT CARS Team!Ranks among the trusted and competitive Car suppliers in Japan Markets and worldwide.Aside from our on-hand items on yard we are in a partnership with the local market and group of companies to meet your needs and demands. Our aim for business success is driven by our motivated staff and their commitment to provide services responsibly.We offer various kinds of units to meet your road transport desires.Our executive cars is good for your daily home to office rush. If you're more into outdoors we have our SUV's and pick up stocks ready for off-roads. We are also open for long term business partnership for our fellow dealers outside Japan who do used car business in their local areas.We assure honest and safety transactions by following Tradecarview terms and policies.Feel free to contact us! we greatly appreciate to assist your queries.

Total rating

Total Score4.1 80 reviews
Accuracy of Information4.4
Communication4.2
Time of Delivery3.8
Recommend this Seller?
YES
70
NO
10

Recent 6 months

Total Score
3.6 9 reviews
Accuracy of Information3.9
Communication3.4
Time of Delivery3.3
Recommend this Seller?

YES 6

/

NO 3

*The data is summarized from January 2011.

helpHow to read the review

80 reviews found

NO 2012 Toyota Alphard Hybrid

Buyer:
IRELANDjiy****
Date:
Jul / 06 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
3.0
Time of Delivery:
1.0
Accident car sold as non accident. Took 4 month to receive the car with two headrest missing. Don't buy cars from this seller.
Reply to comment:
We still thank you for the ratings you have given to us. We are sorry to hear with what happened to your headrest and delays in the shipment. As for our team, we double checked and made sure we sent the unit complete. Again, we are very sorry and thank you very much for the trust. - BT Cars Team

YES 2012 Toyota FJ Cruiser

Buyer:
TANZANIA, UNITED REPUBLIC OFYas****
Date:
May / 26 / 2018 (JST)
Accuracy of Information:
4.0
Communication:
3.0
Time of Delivery:
5.0
BT Cars, You seem to be a reputable company but be aware that this transaction of someone whos not near the car or physicaly to inspect it you should try and be flexibal on whatever the buyer needs so that he or she can be satisfied otherwise its very difficult for some people to just take risk to buy somthing they dont see physicaly or get ther doubts answerd so that to be satisfied..But other wise your reputable company ill definetly buy a car again with you guys.
Reply to comment:
Dear Yasser2, Thank you so much for the rates you have given to us, this will help us improve our services. Thank you for imparting to us your insight as a customer. With all the risk that would incur upon having the unit we just want to thank you for trusting us and patronizing the products that we sell. We look forward doing business with you soon. Best regards, BT Cars Japan

NO 2011 Honda CR-V

Buyer:
PAKISTANWan****
Date:
May / 16 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
3.0
I am so disappointed with the transaction. The car arrived without a key which caused that the windows of the car remained opening during whole shipment and also costed me 200 USD to duplicate keys.Moreover, the seller told me that the car is in good condition.But when the car arrived, what i saw is that the car is full of dents and scratches.
Reply to comment:
Dear Sir Wanli, Thank you for your honest review. We are sorry to hear of the lost key, and the frustrations caused by the handling of the unit during shipment. We assure you though that the unit's interior and exterior condition has been thoroughly checked, with the key in it, before it was shipped. Nonetheless, we will raise your concern to our shipping department head so that this incident will not happen again. Still thank you, Sir. - BT Cars Japan

YES 2007 Honda Crossroad

Buyer:
ZAMBIAcol****
Date:
May / 16 / 2018 (JST)
Accuracy of Information:
4.0
Communication:
5.0
Time of Delivery:
3.0
All in all it's a beautiful Car and keep up with the good job. Also please increase the invoice expiry period to at least 36 hours or 72 hours to avoid inconveniences.
Reply to comment:
Dear Sir Colmel, The pleasure was ours in helping you ship your car. With regard to the grace period of the invoice, we just wanted you to fully reserve the unit under your consignee name as soon as possible, as we sell on a first pay basis. But, we will try to address your suggestion to our sales head officer for consideration. Thank you very much! We look forward to doing business with you again in the future. -BT Cars Team

YES 2011 Mercedes-Benz M-Class

Buyer:
MOZAMBIQUEAna****
Date:
May / 11 / 2018 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
1.0
Reply to comment:
Dear Ana Coimbra, Thank you very much for the very wonderful review you gave us. Our sincerest apologies for the delay of the shipment, though. Nonetheless, it's also good to hear that you've received the unit in great condition. We are also looking forward to closing yet another successful transaction with you the soonest. Until then, have a good day! - BT Cars Japan

YES 2010 Toyota Vanguard

Buyer:
KENYAfra****
Date:
May / 08 / 2018 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
well received and good work relation
Reply to comment:
Dear frank76, We are happy to know that you are joyful and satisfied with your car. It's a pleasure to have assisted you all the way until the unit reached your port. Thank you for giving us excellent ratings! This would surely help us improve our services with our other clients. We look forward to doing business with you again soon!-BT Cars Japan

YES 2008 Subaru Forester

Buyer:
TANZANIA, UNITED REPUBLIC OFdau****
Date:
May / 07 / 2018 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
4.0
The item was received two months after payment.It is in very good condition as described. I would recommend the seller to others.
Reply to comment:
Dear daudi20, Thank you, Sir, it's a pleasure to have assisted you with your used car purchase. Thank you for choosing to deal with us and for giving us this wonderful rating. It would really help us in providing better services to our clients. Looking forward to doing business with you again soon!-BT Cars Japan

YES 2012 Suzuki Escudo

Buyer:
CONGO, THE DEMOCRATIC REPUBLIC OF THEJoh****
Date:
Feb / 22 / 2018 (JST)
Accuracy of Information:
3.0
Communication:
4.0
Time of Delivery:
5.0
I did not found the compressor in the car. And the car has a little scratch on his front. Thanks
Reply to comment:
Dear Sir John, Thank you for the nice feedback and rating you have given us, We are sorry to hear of the loss of the compressor of this unit though we did made sure that all parts provided in the details inside and out of the car was in tacked before shipping. Nonetheless, we are still looking forward to close a deal with you the soonest. - BT Cars Team

YES 2009 Toyota Land Cruiser Prado

Buyer:
TANZANIA, UNITED REPUBLIC OFTre****
Date:
Feb / 16 / 2018 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
The vehicle was received in excellent condition, as advertised and on time. I would certainly use BT-Cars again and would highly recommend them to anyone else. Job well done, Congratulations!
Reply to comment:
Dear Tressan, Thank you very much for the very wonderful review you gave us. It is also good to hear that you've received the unit in great condition. We are also looking forward to closing yet another successful transaction with you the soonest. Until then, have a good day! - BT Cars Japan

YES 2015 BMW X5

Buyer:
KENYAThe****
Date:
Feb / 02 / 2018 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
3.0
The unit is really good I like it except I didn't find wheel spanner. How do we handle wheels in case brake pads are worn out?
Reply to comment:
The Bean, Thank you very much for the very nice review and ratings you have given us. We also appreciate your honest update about the unit. However regarding the wheels for the brake pads, we couldn't really help you much about this since our services is for Used Car Exportation but we will confirm it from our warehouse team and see what we can help. Again, thank you! -BT Cars Team