JAPAN TIME: Jul / 20 / 2019 04:24 AM (JST)

User Review


AUTOREC is one of the oldest Exporters in JapanAUTOREC is one of the oldest Exporters in Aichi Japan.Autorec Enterprise Ltd., established in 1977, is one of the oldest and most reputable automobile Export companies in Japan. For over 37 years now, we have been supplying our clients in East and Central Africa, South Asia, West Indies and Oceania with Highest Quality Standard vehicles at most competitive prices. We are currently holding stock of vehicles over 1,200 units, and this is to meet with every demand and need from all over the World. And besides, we do carry out refurbishing and servicing on all the vehicles we supply. You will be of our next happy customer and you will find our Vehicle very comfortable! Our Dream, Your Future, It's Autorec!

Total rating

Total Score4.6 141 reviews
Accuracy of Information4.4
Communication4.7
Time of Delivery4.6
Recommend this Seller?
YES
130
NO
11

Recent 6 months

Total Score
3.3 3 reviews
Accuracy of Information3.3
Communication3.3
Time of Delivery3.3
Recommend this Seller?

YES 2

/

NO 1

*The data is summarized from January 2011.

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11 reviews found

NO 2000 Mitsubishi Pajero iO

Buyer:
TANZANIA, UNITED REPUBLIC OFcjs****
Date:
Feb / 14 / 2019 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
Several issues with Autorec + they don't respond I guess when you tell them about the issues. My Advice: Get a live video from them before purchasing the car, AUTOREC AREN'T WHAT THEY USED TO BE. SAD TO SEE A GREAT COMPANY LIKE AUTOREC PROVIDE POOR CUSTOMER SERVICE AND POOR CARS TOO. LOOKS LIKE THEY ARE STRUGGLING TO SURVIVE

NO 2003 Toyota Allion

Buyer:
ZAMBIAVin****
Date:
Jun / 17 / 2018 (JST)
Accuracy of Information:
3.0
Communication:
5.0
Time of Delivery:
3.0
THE VEHICLE WAS RECEIVED BUT IT HAD THE FOLLOWING PROBLEMS TIMING BELT WAS MAKINK NOISE STEERING MAKES NOISE WHEN TURNING BRAKE PADS MAKING NOISE VEHICE VIBRATING WHEN ON DRIVE MODE THEN YOU STOP NOISE FROM THE EXHAUST PIPE - TOO LOUD
Reply to comment:
It is unfortunate, but in some instances, USED VEHICLES do have some issues after being used on the road. After you contacted us, we requested a video, but you send one INSIDE THE VEHICLE, and where the issues you stated could not be verified. We are always ready to offer compensation or other means to clients with car trouble. Autorec stands by its history, its quality, and its concern to our clients. Quality and customer service has always been our calling card. You can see it in our reviews.

NO 2003 Toyota Raum

Buyer:
TANZANIA, UNITED REPUBLIC OFMag****
Date:
Jul / 05 / 2017 (JST)
Accuracy of Information:
2.0
Communication:
1.0
Time of Delivery:
1.0
Thanks,I got the car, in a satisfying condition. They did not manage to quickly ship my car for that I will not recommended them to anyone.

NO 1999 BMW 3 Series

Buyer:
NEW CALEDONIAMax****
Date:
May / 07 / 2017 (JST)
Accuracy of Information:
2.0
Communication:
2.0
Time of Delivery:
2.0
The car wasn't in good condition like the seller said. I send to him a mail but he never mail me back... I think I won't buy with him again...

NO 1998 Toyota Hilux Surf

Buyer:
SOLOMON ISLANDSedd****
Date:
Dec / 01 / 2016 (JST)
Accuracy of Information:
1.0
Communication:
4.0
Time of Delivery:
4.0
The radiator was leaking and caused overheating. The idle was very low and caused engine to stop. Have to replace conditioner as well. Have to spend extra money to meet all the cost of fixing. Besides the FOB was high for the vehichle of mechanical problem.

NO 1992 Mitsubishi Pajero

Buyer:
NEW ZEALANDAla****
Date:
Apr / 21 / 2016 (JST)
Accuracy of Information:
1.0
Communication:
5.0
Time of Delivery:
5.0
Vehicle condition presented by selling photos on Carview doesn't coincide to current vehicle condition presented to inspection prior to shipping.

NO 2004 Audi A4

Buyer:
ZAMBIAAuD****
Date:
Jan / 22 / 2015 (JST)
Accuracy of Information:
2.0
Communication:
2.0
Time of Delivery:
1.0
I was sold a damaged vehicle, JEVIC is corrupt for them to allow this vehicle to be sold. the car CANNOT reverse! IMAGINE this. i bought a car with a damaged gear box. it struggles to take off. the dashbord shift signals are consistently flashing. The shocks are damaged.the interior is not as neat as the pics showed.it took 3months for me to receive the vehicle. I need AUTOREC to explain why they did this to me. I need them to send me a gear box in good condition.

NO 2003 Toyota Noah

Buyer:
TURKS AND CAICOS ISLANDSray****
Date:
Dec / 21 / 2014 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
4.0
This car received and the air conditioner is not working I have been trying to fix it for more than two weeks, it have an electrical problem... This car company (autorec) should have said it and I would pay to get fixed from Japan... Also vechicle received with one key and it is broken.

NO 2004 Volkswagen Golf

Buyer:
NETHERLANDS ANTILLESlui****
Date:
Oct / 15 / 2014 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
5.0
I was told that the car was in very good condition. But i got a car with a damaged transmission. And the seller is not excepting his responsibility.

NO 2003 Honda Fit Aria

Buyer:
MOZAMBIQUEcam****
Date:
Jan / 20 / 2014 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
Hi Iam very desapointed with you This item was too demaged. How you can grow up like this Improve you service Guys