JAPAN TIME: Apr / 27 / 2017 11:52 PM (JST)


I cannot log in or log out

Please try to delete the cookies saved in your browser and try to log in again.

I have tried to log in many times but it does not work.

Please check whether the followings are correctly set on the computer you are using:

  • Is the clock on the computer correctly set?
    Please set the date, month and year correctly.
  • Is your browser set to allow cookies to be saved?
    Please change the browser setting to allow cookies.
  • Are you behind a firewall?
    In the firewall settings, please unblock cookies.

The following procedures should help solve the log in problem.

  • Delete the cookies saved by the browser.
  • Delete the cache files saved in your computer.
If you perform all the above procedures stated above but still cannot log in

Our recommended environment to browse our website is:

  • OS: Windows Vista, Windows7, Windows8.1, Macintosh
  • Browser: Latest version of Internet Explorer, Google Chrome, Firefox